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CUSTOMER STORIES

Maintaining compliance on a global scale

  • Medical Devices
  • Large Company
  • C2P
A woman in a lab coat, hairnet, and safety glasses looks at a glowing tablet in an industrial setting.
scientist worker checking the quality of Reverse osmosis machine system at the industrial factory. Female worker recording data at the control panel with measure pressure for recycle portable plant.

A trusted C2P user since 2013, this customer is one of the foremost global players in medical equipment and technology. Over the course of a 100-year history, they have seen many changes and now operate with over 50,000 employees across the globe.

20

Production Plant

50k

Employees Globally

+160

Markets/Regions

Background

A woman in a white lab coat, hairnet, and blue gloves crouches, holding a tablet and inspecting a cardboard box in a warehouse.
A UI card titled "Status" showing a circular chart with a warning icon. The chart segments represent "Relevant: 182," "Not Relevant: 231," and "Needs more info 400," with the latter highlighted. A "The Challenge" tag is in the top right.

The Challenge

  • It’s critical to stay on top of all legal product compliance requirements with global operations.
  • Medical devices are highly regulated & their compliance needs to be meticulously managed.
  • Operating with a ‘zero surprises” compliance motto, they have to ensure they do not miss any update.
  • Early notification of regulatory changes in all markets is essential to avoid market access delays.
  • An integrated compliance system must work for all relevant stakeholders across the organization.

The Solution

They opted for C2P to help build a centralized compliance management solution.

  • Centralized process for regulatory assessment & creation of associated requirements.
  • Projects reflecting specific responsibilities of each manager for monitoring & interpreting requirements.
  • Filters for geographical regions, products, & regulatory areas.
  • Standardized workflows to check, refine, & release requirements.
A man in a white lab coat and safety glasses intently looking at laboratory equipment.
A dashboard widget titled 'Your Compliance Status' showing a bar chart: 85% 'In force' (teal), 56% 'Approved' (green), and 22% 'Proposed' (magenta). A teal label 'The Solution' with a checkmark is in the top left.
A woman in a lab coat attending a video conference on one monitor and viewing scientific data on another, in a laboratory setting with test tubes and beakers on the desk.
A green button labeled 'The Benefits' with an upward arrow icon, and a translucent card displaying 'Regulatory Compliance Complete' with a checklist and sparkle icon.

The Benefits

  • C2P saves 20-25% of their time on a weekly basis.
  • Early warning alerts on changes enables them to react quickly across their product teams.
  • C2P helps preserve their corporate memory, & a legal register of product requirements worldwide.
  • Regulations library helps investigate regulations in other markets where a product is yet to be launched.
  • Onboarding & Implementation support ensure maximized return on investment in C2P

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