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CUSTOMER STORIES

Global industrial tools manufacturer moves from manual monitoring to proactive compliance

  • Industrial Power Tools & Garden Equipment
  • Large Company
  • 121+ countries
  • Product Compliance & ESG Solution
Close-up of a person in a plaid shirt and orange safety vest typing on a silver laptop on a metal workbench, surrounded by tools and industrial equipment.
Blue collar worker works machine at factory. Blue collar worker concept.

A global industrial tools and equipment manufacturer uses C2P to improve regulatory monitoring, research, and confidence across 121+ countries.

1947

Founded

121+

Countries

80+

Years of industry legacy

Background

Adherent (formerly Compliance & Risks)
Adherent (formerly Compliance & Risks). A UI card titled "Status" showing a circular chart with a warning icon. The chart segments represent "Relevant: 182," "Not Relevant: 231," and "Needs more info 400," with the latter highlighted. A "The Challenge" tag is in the top right.

The Challenge

The company’s compliance processes were entirely manual, relying on associations and email updates. This slow, reactive approach meant that the team was often “finding out late” about new regulations, leaving them vulnerable to risk.


A former C2P user in the company noted the struggle with horizon scanning and the lack of proactive monitoring. The most significant pain point was situations of customers informing them about new regulations, which highlighted the urgent need to move away from poor, manual-based processes.

The Solution

The companyʼs main compliance champion, a senior engineer with prior experience at another large corporation, was already a strong advocate for a better solution.

Knowing the limitations of the current system, they introduced their new colleagues to C2P as a proven platform to transform their compliance operations.

They decided to implement C2P for its powerful features, including proactive monitoring and the ability to research regulations in a centralized database. The business quickly recognized the value of C2P as a tool that could effectively replace their manual research and email-based system.

As one of the key leaders on the team commented, “I find C2P valuable and necessary for my job and would highly recommend it.” The implementation was driven by key product compliance needs and included two strategic ESG topics. The platform offered:

  • Proactive Monitoring: C2Pʼs automated system provides continuous monitoring, alerting the team to regulatory changes before they become a last-minute scramble.
  • Efficient Research Database: The platform allows the team to easily research applicable regulations for their specific products, saving valuable time and effort.
  • Actionable Summaries: Concise and clear summaries of complex regulations are a key feature that helps the team quickly understand the impact of new rules.
Adherent (formerly Compliance & Risks). A smiling young woman in a light blue shirt and brown pants holds a silver tablet, looking left in a bright room.
Adherent (formerly Compliance & Risks). A dashboard widget titled 'Your Compliance Status' showing a bar chart: 85% 'In force' (teal), 56% 'Approved' (green), and 22% 'Proposed' (magenta). A teal label 'The Solution' with a checkmark is in the top left.
Adherent (formerly Compliance & Risks)
Adherent (formerly Compliance & Risks). A green button labeled 'The Benefits' with an upward arrow icon, and a translucent card displaying 'Regulatory Compliance Complete' with a checklist and sparkle icon.

The Benefits

By partnering with C2P, the company transformed its compliance framework, moving from a reactive to a proactive state and empowering its senior compliance leadership.

  • Mitigated Business Risk: The most immediate benefit was eliminating the risk of “not knowing what they don’t know.” The team is now proactively informed about regulatory changes, ensuring they are never in a position where a customer has to tell them about a new regulation. This was a critical win, as one of the senior leaders noted: “We needed to be proactive and better informed. Relying on customers to tell us about regulations is not ideal.”
  • Streamlined Workflow & Saved Time: The transition from a manual, time-consuming process to C2P’s automated platform has freed up the team to focus on strategic initiatives rather than daily monitoring. This has enabled the team to efficiently manage product compliance and supplier requirements without the pain of manual research.
  • Enhanced Confidence in Leadership: The company’s leadership, including the VP of Engineering, gained confidence that the business has a reliable and comprehensive tool in place to manage compliance. This provides a solid foundation for growth and new product development without the fear of regulatory pitfalls.
  • Empowered Teams: Key individuals, from the senior engineer to the directors in supply chain compliance, now have the tools they need to stay ahead of the curve. They can perform horizon scanning and assess regulatory changes with confidence, ensuring products meet requirements in all 121 countries.

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