CUSTOMER STORIES
Equipment manufacturer gains tailored compliance visibility

A global pool and wellness equipment leader uses C2P to manage local regulations, personalize workflows, and support confident market access.
8K
Employees globally
45+
Countries
1969
Founded
Background
This global leader has been at the forefront of the pool and wellness equipment industry for over five decades. Its broad product portfolio and international footprint require an adaptable approach to regulatory compliance across diverse jurisdictions.


The Challenge
The company faced significant hurdles in keeping pace with the rapidly evolving landscape of global regulatory changes.
- A primary pain point was the immense difficulty in tracking local-level regulations, with notable differences, such as those concerning packaging requirements between France and Spain, creating complex compliance challenges.
- Their existing process was manual and painstakingly slow, consuming valuable resources and increasing the risk of non-compliance.
- The company recognized the urgent need for a product regulatory software solution that could be highly tailored to their specific needs, especially given the continuous growth of their product ranges and the increasing complexity of data and cybersecurity requirements for their connected devices.
The Solution
The company engaged with our team, seeking a robust product compliance solution to address their identified gaps.
This decision was driven by C2P’s ability to offer a highly personalized and efficient solution, providing a significant advantage over previous attempts with other compliance solutions.
Our complete solution, C2P, delivered a tailored suite of capabilities:
- Granular Local Regulation Access: C2P provided immediate access to na extensive database of local regulations, including crucial insights into state-level requirements in the U.S., which was a key focus area for the company.
- Proactive Horizon Scanning: The platform enabled the team to effectively horizon scan for emerging regulatory changes, allowing them to anticipate and prepare for new requirements related to their expanding product ranges and evolving compliance concerns, particularly in the data and cyber security domain.
- Personalized Task Management: C2P offered a highly customizable task management process, allowing the company to personalize views and workflows based on specific regions and product lines.




The Benefits
By implementing C2P, the company realized substantial and immediate benefits, directly empowering their Director of Product Compliance and Product Compliance Managers with:
- Enhanced Confidence Across Departments: The comprehensive information and expert guidance provided by C2P instilled a new level of confidence throughout the organization. As the Director of Product Compliance stated, “C2P meets all our requirements and we have a lot more confidence across different departments due to the level of information and guidance by the software and the experts at Compliance and Risks.”
- Streamlined & Efficient Compliance: The transition from a manual, slow process to C2P’s automated platform significantly increased efficiency. Teams could now easily search the database for new product ranges and quickly understand relevant regulatory changes, particularly at the local level.
- Proactive Risk Mitigation: C2P’s horizon scanning capabilities allowed the company to anticipate regulatory shifts, significantly reducing the risk of non-compliance and avoiding the increased regulatory risks associated with their previous manual methods.
- Tailored Regional Focus: The personalized task management system empowered regional teams to focus precisely on the regulations relevant to their specific markets, ensuring accurate and efficient compliance without being overwhelmed by irrelevant data.
- Confidence in Emerging Areas: C2P provided crucial support and confidence in navigating complex and growing areas of concern like data and cybersecurity requirements for their expanding product lines.
Key Regulations Impacting Their Industry
EU: Batteries and Waste Batteries
Regulation (EU) 2023/1542 covering batteries and waste batteries.
BatteriesEU: Packaging and Packaging Waste
Regulation (EU) 2025/40 covering packaging and packaging waste.
PackagingUSA: Lead Free Pipes and Plumbing Products for Drinking Water
Rule covering lead free pipes and plumbing products for drinking water, 40 CFR 141 and 143…
Drinking WaterAsk Our Experts
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