A New Chapter: Compliance & Risks is now Adherent. Read more.

CUSTOMER STORIES

Equipment manufacturer gains tailored compliance visibility

  • Pool & Wellness Equipment
  • Large Company
  • 45+ countries
  • Product Compliance Solution
A man in a white bathrobe sits at a wicker table, typing on a laptop next to a large indoor swimming pool.
Full length side view of successful senior man using laptop while relaxing at luxury SPA resort with swimming pool in background, copy space

A global pool and wellness equipment leader uses C2P to manage local regulations, personalize workflows, and support confident market access.

8K

Employees globally

45+

Countries

1969

Founded

Background

Adherent (formerly Compliance & Risks). Six people working together in a bright, modern office with laptops, desks, and large windows.
Adherent (formerly Compliance & Risks). A UI card titled "Status" showing a circular chart with a warning icon. The chart segments represent "Relevant: 182," "Not Relevant: 231," and "Needs more info 400," with the latter highlighted. A "The Challenge" tag is in the top right.

The Challenge

The company faced significant hurdles in keeping pace with the rapidly evolving landscape of global regulatory changes.

  • A primary pain point was the immense difficulty in tracking local-level regulations, with notable differences, such as those concerning packaging requirements between France and Spain, creating complex compliance challenges.
  • Their existing process was manual and painstakingly slow, consuming valuable resources and increasing the risk of non-compliance.
  • The company recognized the urgent need for a product regulatory software solution that could be highly tailored to their specific needs, especially given the continuous growth of their product ranges and the increasing complexity of data and cybersecurity requirements for their connected devices.

The Solution

The company engaged with our team, seeking a robust product compliance solution to address their identified gaps.

This decision was driven by C2P’s ability to offer a highly personalized and efficient solution, providing a significant advantage over previous attempts with other compliance solutions.

Our complete solution, C2P, delivered a tailored suite of capabilities:

  • Granular Local Regulation Access: C2P provided immediate access to na extensive database of local regulations, including crucial insights into state-level requirements in the U.S., which was a key focus area for the company.
  • Proactive Horizon Scanning: The platform enabled the team to effectively horizon scan for emerging regulatory changes, allowing them to anticipate and prepare for new requirements related to their expanding product ranges and evolving compliance concerns, particularly in the data and cyber security domain.
  • Personalized Task Management: C2P offered a highly customizable task management process, allowing the company to personalize views and workflows based on specific regions and product lines.
Adherent (formerly Compliance & Risks). A smiling woman in a grey blazer and black shirt stands in a bright, empty office with a blurred figure in a yellow vest in the background.
Adherent (formerly Compliance & Risks). A dashboard widget titled 'Your Compliance Status' showing a bar chart: 85% 'In force' (teal), 56% 'Approved' (green), and 22% 'Proposed' (magenta). A teal label 'The Solution' with a checkmark is in the top left.
Adherent (formerly Compliance & Risks). Four professionals in a meeting room, seen through a glass partition with a blue stripe, next to a bright, empty blue-floored open office area.
Adherent (formerly Compliance & Risks). A green button labeled 'The Benefits' with an upward arrow icon, and a translucent card displaying 'Regulatory Compliance Complete' with a checklist and sparkle icon.

The Benefits

By implementing C2P, the company realized substantial and immediate benefits, directly empowering their Director of Product Compliance and Product Compliance Managers with:

  • Enhanced Confidence Across Departments: The comprehensive information and expert guidance provided by C2P instilled a new level of confidence throughout the organization. As the Director of Product Compliance stated, “C2P meets all our requirements and we have a lot more confidence across different departments due to the level of information and guidance by the software and the experts at Compliance and Risks.”
  • Streamlined & Efficient Compliance: The transition from a manual, slow process to C2P’s automated platform significantly increased efficiency. Teams could now easily search the database for new product ranges and quickly understand relevant regulatory changes, particularly at the local level.
  • Proactive Risk Mitigation: C2P’s horizon scanning capabilities allowed the company to anticipate regulatory shifts, significantly reducing the risk of non-compliance and avoiding the increased regulatory risks associated with their previous manual methods.
  • Tailored Regional Focus: The personalized task management system empowered regional teams to focus precisely on the regulations relevant to their specific markets, ensuring accurate and efficient compliance without being overwhelmed by irrelevant data.
  • Confidence in Emerging Areas: C2P provided crucial support and confidence in navigating complex and growing areas of concern like data and cybersecurity requirements for their expanding product lines.

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