A New Chapter: Compliance & Risks is now Adherent. Read more.

CUSTOMER STORIES

Consumer goods manufacturer strengthens regulatory tracking

  • Leisure & Sporting Equipment
  • Large Company
  • 150+ countries
  • Product Compliance Solution
A man in a green shirt and light pants reaches for a white-packaged product on a store shelf filled with various items.
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A global stationery leader uses C2P to centralize regulatory tracking, improve confidence, and support market access.

1835

Founded

150+

Countries

3000+

Chemicals managed

Background

Adherent (formerly Compliance & Risks). A smiling Black man in a yellow hard hat and high-visibility vest holds a tablet in a warehouse filled with shelves of boxes.
Adherent (formerly Compliance & Risks). A UI card titled "Status" showing a circular chart with a warning icon. The chart segments represent "Relevant: 182," "Not Relevant: 231," and "Needs more info 400," with the latter highlighted. A "The Challenge" tag is in the top right.

The Challenge

The company’s senior leadership had a clear mandate for the team: find a solution to mitigate against regulatory misses.

  • Their current process, which relied on individual local subsidiaries manually tracking changes through newsletters and webinars, was proving to be a significant risk.
  • The compliance team acknowledged that they were “missing a lot” of critical regulatory information, which was a major concern for a company operating in so many markets.
  • They sought an automated, reliable system to replace their slow, manual process and ensure they could keep up with the constant stream of changes, safeguarding their reputation and market access.

The Solution

The company sought a strategic partner to provide a comprehensive regulatory intelligence platform, and ultimately chose C2P. This decision was based on C2P’s ability to serve as a central focal point for all their regulatory tracking needs, effectively automating a previously burdensome manual process.

The platform’s capabilities were specifically tailored to their requirements:

  • Automated Regulatory Tracking: C2P took away the daily burden of monitoring, providing a single source for real-time updates and ensuring the team was always aware of new and proposed regulations.
  • Comprehensive Coverage: The platform offered a robust database to manage a wide array of compliance topics critical to their diverse product portfolio.
  • Expert Guidance: The software, combined with expert support, provided the confidence needed to navigate complex and specialized regulatory areas.
Adherent (formerly Compliance & Risks). A woman in a beige sweater examines a package of colorful hair clips in a store aisle.
Adherent (formerly Compliance & Risks). A dashboard widget titled 'Your Compliance Status' showing a bar chart: 85% 'In force' (teal), 56% 'Approved' (green), and 22% 'Proposed' (magenta). A teal label 'The Solution' with a checkmark is in the top left.
Adherent (formerly Compliance & Risks). A smiling man with glasses and a beard stands with crossed arms in a warehouse filled with cardboard boxes on shelves.
Adherent (formerly Compliance & Risks). A green button labeled 'The Benefits' with an upward arrow icon, and a translucent card displaying 'Regulatory Compliance Complete' with a checklist and sparkle icon.

The Benefits

By partnering with C2P, the company realized substantial and strategic benefits, directly impacting key compliance leaders like the Head of Group Quality Management and the Manager of Product Safety:

  • Proactive Product Safety: C2P provided unparalleled clarity and confidence in mission-critical areas C2P’s targeted regulatory tracking ensures they can proactively meet these rigorous standards.
  • Streamlined Compliance for a Diverse Portfolio: With a product range that includes everything from pencils to digital pens, the company’s team needed to manage thousands of chemicals. C2P’s system now helps them effectively manage over 3,000 chemicals, a task that was nearly impossible manually.
  • Enhanced Preparedness for Peak Season: The company’s busiest period, “Back to School” time of the year, requires flawless logistics and compliance. C2P’s automated tracking and risk mitigation ensures their products are ready for the market, avoiding costly delays during this crucial sales window.
  • Confidence for Leadership: By centralizing their regulatory intelligence, the team gained the ability to report accurate, real-time data to their board. As the Head of Group Quality Management commented, “C2P provides a focal point for all our regulatory tracking needs.”
  • Mitigated Risk: C2P’s automated tracking capabilities effectively addressed the company’s primary concern, replacing the risky, manual process with a reliable solution that eliminates the fear of “missing a lot” of key regulations.

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